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Customer Care Centre
Our Customer Care Centre operates 24 /7 around the year for the benefit of the Insured person. Our Customer Care Center provides instant accessibility to the clients for all information required for medical services facilitation and claim status.
The Customer Care Centre answers to all queries related to Coverage & Benefits under the Policy. It will provide the information on the Insurer’s office, procedures & products related to Health Insurance. It will help the customers with information on Third Party Administrative services.
General guidance & information is provided on
- Cashless & hassle-free treatment subject to the availability of medical details required by our Medical Team.
- Network Providers and contact details numbers.
- Benefit details under the policy and the balance Sum Insured available with the Insured person.
- Claim Status Information to the Insured person.
- Details of the shortfall in the documents requested for claim processing/settlement.
- Any other relevant information to the Insured person.
The Customer Care Centre services are available in English & Hindi. Customer Care Center can be reached using the below numbers.
National Customer Care Number
Locations | Contact Numbers |
Karnataka/Andhra Pradesh/Telangana | 080-46267018/18604250251 |
North & East region/Gujarat | 080-46267068/18604250261 |
Maharashtra | 080-46267021/18604250254 |
Tamilnadu | 080-46267020/18604250253 |
Kerala | 080-46267019/18604250252 |
Pan India | 080-28004114/1800 425 7878 |